About New Leaf Services
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Commercial-only grounds maintenance built for compliance, accountability, and operational certainty.
Leadership
Steven Ammash
Managing Director
Commercial-only grounds maintenance focused on compliance, documentation, and operational certainty for managed sites.
Profile updated January 2026
Albjon Shahu
Operations Supervisor
Runs weekly site scheduling, quality checks, and reactive callouts across MK and surrounding areas.
Profile updated January 2026
Contracts Coordinator
Contracts & Compliance
Manages RAMS, insurance, and documented delivery for facilities and managing agents.
Profile updated January 2026
Commercial contracts only. No domestic work.
On-site servicing and maintenance — Milton Keynes operational base
Operational Capability
We operate from a dedicated commercial unit in Milton Keynes where equipment is maintained, inspected, and serviced in-house. This ensures reliability, compliance, and readiness across all active contracts.
Our teams do not subcontract core maintenance capability. Equipment standards, servicing schedules, and operational checks are controlled internally.
- In-house equipment servicing
- Industrial-grade machinery (Timberwolf, Stihl, Toro)
- Controlled maintenance schedules
- Fully documented operational logs
Who We Serve (Commercial Only)
New Leaf Services works exclusively with commercial and managed properties. We do not maintain domestic gardens. Our clients are facilities managers, managing agents, property management companies, and estate managers who demand structured, accountable grounds maintenance with defined schedules and documented delivery.
We maintain business parks, industrial estates, retail parks, logistics hubs, car dealerships, schools, and healthcare sites across Milton Keynes, Bedford, Northampton, and Luton. Every contract is built for long-term reliability and compliance reporting.
The Standard We Work To
Five non-negotiable standards apply to every commercial contract we operate:
- Every contract is specification-driven with defined tasks, frequencies, and measurable standards
- Scheduled visit cycles are agreed at contract stage — not ad hoc or reactive
- Every visit is documented with timestamped logs and task completion records
- A defined escalation path exists for every contract — issues are resolved, not ignored
- Monthly or quarterly reviews assess performance against the agreed specification
What You Actually Get
Every contract produces these deliverables as standard — not as premium add-ons:
- Timestamped visit logs confirming operative attendance
- Task-by-task completion records for every visit
- Photographic evidence of completed works and flagged issues
- Monthly summary reports for landlord or managing agent review
- Issue escalation records with resolution tracking
- Forward-looking next-visit plans and seasonal preparation notes
[Placeholder: sample visit log screenshot and monthly report template to be added]
Why Documentation Matters
Documentation is not bureaucracy — it is the mechanism that prevents disputes, protects service charge transparency, and demonstrates compliance. When a tenant questions why the grounds look a certain way, you need records. When an insurance claim requires evidence of proactive hazard management, you need records. When a landlord wants to verify contractor performance, you need records.
Every grounds maintenance contract we operate generates the documentation that facilities managers and managing agents need for their own reporting obligations. This is the foundation of our operating model.
Our Operating Model
Site Assessment
Full commercial site inspection to evaluate landscape condition, access requirements, and maintenance scope.
Written Specification
A detailed scope document covering visit frequency, seasonal tasks, and measurable standards.
Mobilisation
Operatives deployed as agreed. First visit logged and confirmed within the agreed timeframe.
Documented Delivery
Every visit generates logs, task records, and flagged issues — available to you at any time.
Ongoing Review
Monthly or quarterly performance reviews with documented outcomes and seasonal adjustments.
For the full lifecycle detail, see our Documentation Framework.
Proof & Trust
Insurance & Compliance
- £5M Public Liability Insurance
- £10M Employers' Liability Insurance
- Registered Waste Carrier (Environment Agency)
- RAMS (Risk Assessments & Method Statements) provided for every site
- Certificates available before mobilisation on request
[Placeholder: SafeContractor / CHAS accreditation badges — in progress]
Representative Property Types
- • Business parks and managed office estates
- • Industrial estates and manufacturing facilities
- • Retail parks and commercial destinations
- • Logistics hubs and distribution centres
- • Car dealerships and automotive forecourts
- • Schools, academies, and multi-academy trusts
- • Healthcare facilities and care homes
- • Managed residential blocks (commercial contracts only)
Client Reviews
Rated 5.0 on Google — verified reviews from commercial clients.
[Placeholder: Google reviews embed or named testimonials to be added]
Health & Safety
All operatives trained, equipped, and insured. DBS-checked teams available for education sector. High-visibility PPE mandatory on all sites. Risk assessments completed before first visit.
Facilities Manager One-Page Summary
A concise overview of our services, coverage, insurance, and operating model — formatted for internal approval workflows, RFP responses, or contractor shortlisting.
[Placeholder: PDF to be uploaded. Contact us for the summary in the meantime.]
Trusted by Commercial Sites
Logos represent sites and facilities currently maintained by New Leaf Services.
Service Area & Response Times
Core coverage: Milton Keynes and a 40-mile radius including Bedford, Northampton, and Luton.
Quote response: within one working day. Mobilisation: typically 7–14 days depending on site complexity. Onboarding includes a documented 30-day stabilisation programme.
Responsibility & Accountability
Every contract has a named account contact — a single individual who owns the relationship, understands your site, and is directly accountable for service delivery. No call routing, no departmental handoffs.
[Placeholder: team role details — Operations Lead (Name), Account Managers — to be completed with confirmed team information]
Related Commercial Pages
Book a Commercial Site Assessment
We respond within one working day with a structured proposal. No obligation, no ambiguity.